According to AS9100, what is Boeing required to do regarding nonconforming materials?

• A. Accept nonconforming parts with a rework note
• B. Define a process for documenting and rejecting nonconforming parts
• C. Rework only nonconforming parts that impact safety
• D. Notify customers of nonconformities prior to shipment

Answer: (B)

Controlling nonconforming product is required. AS9100 mandates a documented process to identify, document, segregate, evaluate, and determine the disposition of nonconforming materials, so they don’t proceed unknowingly into the next stage or to the customer. This ensures any nonconformity is captured with records and a formal decision on how to handle it is made before anything is used or shipped.

The best fit emphasizes defining a process for documenting and dispositioning nonconforming parts. It recognizes that a formal, documented approach is needed to record the nonconformity and to decide the appropriate action—whether rework, repair, scrap, or concession—rather than relying on ad hoc notes or selective handling.

Other options miss elements of the required control. Merely accepting with a rework note bypasses the formal documented disposition process; restricting rework to only safety-impacting parts narrows the scope incorrectly; and notifying customers before shipment is not a universal requirement in all nonconformity situations.